{"id":23286,"date":"2023-05-05T10:15:07","date_gmt":"2023-05-05T03:15:07","guid":{"rendered":"https:\/\/www.thp.com.vn\/tuyen-dung\/?post_type=iwj_job&p=23286"},"modified":"2023-05-05T10:15:07","modified_gmt":"2023-05-05T03:15:07","slug":"pho-phong-kiem-soat-tinh-tuan-thu-ke-hoach-nang-luc-ban-hang-thanh-tich-va-cham-soc-khach-hang-sales-compliance-capability-planning-performance-customer-care-deputy-manager","status":"publish","type":"iwj_job","link":"https:\/\/www.thp.com.vn\/tuyen-dung\/cong-viec\/pho-phong-kiem-soat-tinh-tuan-thu-ke-hoach-nang-luc-ban-hang-thanh-tich-va-cham-soc-khach-hang-sales-compliance-capability-planning-performance-customer-care-deputy-manager\/","title":{"rendered":"Ph\u00f3 Ph\u00f2ng Ki\u1ec3m So\u00e1t T\u00ednh Tu\u00e2n Th\u1ee7, K\u1ebf Ho\u1ea1ch N\u0103ng L\u1ef1c B\u00e1n H\u00e0ng, Th\u00e0nh T\u00edch v\u00e0 Ch\u0103m S\u00f3c Kh\u00e1ch H\u00e0ng\/Sales Compliance, Capability Planning, Performance & Customer Care Deputy Manager"},"content":{"rendered":"

M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c:<\/strong><\/p>\n

– \u0110\u1ea3m b\u1ea3o 100% \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng v\u00e0 qu\u1ea3n l\u00fd b\u00e1n h\u00e0ng \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u v\u00e0 l\u1eadp k\u1ebf ho\u1ea1ch \u0111\u00e0o t\u1ea1o nh\u1eb1m m\u1ee5c ti\u00eau n\u00e2ng cao n\u0103ng l\u1ef1c, ph\u00e1t tri\u1ec3n \u0111\u1ed9i ng\u0169 \u0111\u1ec3 \u0111\u1ea1t m\u1ee5c ti\u00eau kinh doanh<\/p>\n

+ Th\u1ef1c hi\u1ec7n ki\u1ec3m tra, \u0111\u00e1nh gi\u00e1, b\u00e1o c\u00e1o k\u1ebft qu\u1ea3 v\u1ec1 KPIs, t\u00ednh tu\u00e2n th\u1ee7 c\u1ee7a nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng v\u00e0 qu\u1ea3n l\u00fd b\u00e1n h\u00e0ng \u0111\u1ec3 l\u00e0m x\u00e1c \u0111\u1ecbnh nhu c\u1ea7u v\u00e0 k\u1ebf ho\u1ea1ch \u0111\u00e0o t\u1ea1o ph\u00e1t tri\u1ec3n n\u00e2ng cao n\u0103ng l\u1ef1c \u0111\u1ed9i ng\u0169.<\/p>\n

+ Tri\u1ec3n khai v\u00e0 th\u1ef1c hi\u1ec7n ho\u1eb7c cung c\u1ea5p c\u00e1c t\u00e0i li\u1ec7u \u0111\u00e0o t\u1ea1o, hu\u1ea5n luy\u1ec7n cho \u0111\u1ed9i ng\u0169 qu\u1ea3n l\u00fd b\u00e1n h\u00e0ng<\/p>\n

– \u0110\u1ea3m b\u1ea3o 100% c\u00e1c KPIs, SOG \u0111\u01b0\u1ee3c t\u1ed5ng h\u1ee3p, ph\u00e2n t\u00edch, \u0111\u00e1nh gi\u00e1 so v\u1edbi m\u1ee5c ti\u00eau \u0111\u1ec3 t\u00ecm ra c\u00e1c nguy\u00ean nh\u00e2n kh\u00f4ng \u0111\u1ea1t \u0111\u01b0a ra c\u00e1c bi\u1ec7n ph\u00e1p c\u1ea3i thi\u1ec7n nh\u1eb1m \u0111\u1ea1t m\u1ee5c ti\u00eau kinh doanh<\/p>\n

+ 100% KPIs, s\u1ea3n l\u01b0\u1ee3ng b\u00e1n h\u00e0ng theo khu v\u1ef1c, kh\u00e1ch h\u00e0ng, k\u00eanh \u0111\u01b0\u1ee3c t\u1ed5ng h\u1ee3p, \u0111\u00e1nh gi\u00e1 so v\u1edbi YAGO\/YTD\/AOP\/Target \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh t\u00ecm c\u00e1c nguy\u00ean nh\u00e2n kh\u00f4ng \u0111\u1ea1t v\u00e0 chuy\u1ec3n \u0111\u1ebfn c\u00e1c b\u1ed9 ph\u1eadn li\u00ean quan th\u1ef1c hi\u1ec7n k\u1ebf ho\u1ea1ch b\u00f9 GAP. \u0110\u1ed3ng th\u1eddi l\u00e0m c\u01a1 s\u1edf d\u1eef li\u1ec7u cung c\u1ea5p cho c\u00e1c b\u1ed9 ph\u1eadn li\u00ean quan t\u00ednh l\u01b0\u01a1ng\/th\u01b0\u1edfng ho\u1eb7c ch\u1ebf t\u00e0i<\/p>\n

+ 100% SOG \u0111\u01b0\u1ee3c ph\u00e2n t\u00edch \u0111\u00e1nh gi\u00e1 h\u00e0ng th\u00e1ng\/qu\u00fd\/n\u0103m so v\u1edbi AOP \u0111\u1ec3 t\u00ecm ra nguy\u00ean nh\u00e2n kh\u00f4ng \u0111\u1ea1t \u0111\u1ec3 chuy\u1ec3n \u0111\u1ebfn c\u00e1c b\u1ed9 ph\u1eadn\/kh\u1ed1i li\u00ean quan th\u1ef1c hi\u1ec7n k\u1ebf ho\u1ea1ch b\u00f9 GAP.<\/p>\n

+ Th\u1ef1c hi\u1ec7n chia ch\u1ec9 ti\u00eau b\u00e1n h\u00e0ng cho NPP\/C1\/SA\/MT\/Sales Team h\u00e0ng th\u00e1ng theo quy tr\u00ecnh\/ch\u00ednh s\u00e1ch<\/p>\n

– 100% c\u00e1c khi\u1ebfu n\u1ea1i kh\u00e1ch h\u00e0ng thu\u1ed9c Sales \u0111\u01b0\u1ee3c x\u1eed l\u00fd theo quy tr\u00ecnh ch\u00ednh s\u00e1ch. \u0110\u1ed3ng th\u1eddi \u0111\u00e1nh gi\u00e1 s\u1ef1 th\u1ecfa m\u00e3n kh\u00e1ch h\u00e0ng.<\/p>\n

+ Ph\u1ed1i h\u1ee3p b\u1ed9 ph\u1eadn li\u00ean quan \u0111\u1ec3 l\u1eadp k\u1ebf ho\u1ea1ch x\u1eed l\u00fd\u00a0 c\u00e1c khi\u1ebfu n\u1ea1i kh\u00e1ch h\u00e0ng thu\u1ed9c Sales v\u1edbi m\u1ee5c \u0111\u00edch th\u1ecfa m\u00e3n v\u00e0 t\u1ea1o tr\u1ea3i nghi\u1ec7m t\u00edch c\u1ef1c cho kh\u00e1ch h\u00e0ng (bao g\u1ed3m c\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng: NPP, \u0110L, KA, Outlets, SLM, v\u00e0 \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m).<\/p>\n

+ Tri\u1ec3n khai th\u1ef1c hi\u1ec7n \u0111\u00e1nh gi\u00e1 s\u1ef1 th\u1ecfa m\u00e3n kh\u00e1ch h\u00e0ng (bao g\u1ed3m c\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng: NPP, \u0110L, KA, Outlets, SLM, v\u00e0 \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m) h\u00e0ng th\u00e1ng\/h\u00e0ng qu\u00fd<\/p>\n

– T\u1ed5 ch\u1ee9c v\u00e0 tri\u1ec3n khai \u0111\u00e1nh gi\u00e1 t\u00ednh tu\u00e2n th\u1ee7 c\u1ee7a c\u00e1c ho\u1ea1t \u0111\u1ed9ng b\u00e1n h\u00e0ng c\u1ee7a \u0111\u1ed9i ng\u0169 NVBH, qu\u1ea3n l\u00fd b\u00e1n h\u00e0ng, kh\u00e1ch h\u00e0ng<\/p>\n

+ 100% c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng, qu\u1ea3n l\u00fd b\u00e1n h\u00e0ng li\u00ean quan \u0111\u1ebfn t\u00ednh tu\u00e2n th\u1ee7 ph\u1ea3i \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 v\u00e0 t\u00ecm ra nguy\u00ean nh\u00e2n \u0111\u1ec3 g\u1edfi k\u1ebft qu\u1ea3 b\u00e1o c\u00e1o \u0111\u1ebfn c\u1ea5p tr\u00ean v\u00e0 c\u00e1c b\u1ed9 ph\u1eadn li\u00ean quan \u0111\u1ec3 c\u00f3 k\u1ebf ho\u1ea1ch c\u1ea3i thi\u1ec7n<\/p>\n

+ 100% k\u1ebft qu\u1ea3 audit\/ \u0111\u00e1nh gi\u00e1 t\u1ea1i NPP, kh\u00e1ch h\u00e0ng MT, SA, \u0111i\u1ec3m b\u00e1n l\u1ebb v\u00e0 h\u00ecnh \u1ea3nh tr\u00ean h\u1ec7 th\u1ed1ng \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u00fang theo quy \u0111\u1ecbnh\/ch\u00ednh s\u00e1ch c\u1ee7a C\u00f4ng ty.<\/p>\n

+ \u0110\u1ea3m b\u1ea3o c\u00e1c r\u1ee7i ro b\u1ea5t th\u01b0\u1eddng\/vi ph\u1ea1m c\u1ee7a \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng ngo\u00e0i th\u1ecb tr\u01b0\u1eddng \u0111\u01b0\u1ee3c t\u1ed5ng h\u1ee3p v\u00e0 b\u00e1o c\u00e1o \u0111\u1ebfn C\u1ea5p tr\u00ean \u0111\u1ea7y \u0111\u1ee7 & \u0111\u00fang th\u1eddi gian quy \u0111\u1ecbnh.<\/p>\n

– 100% c\u00e1c v\u1ecb tr\u00ed trong ph\u1ea1m vi ph\u1ee5 tr\u00e1ch ph\u1ea3i c\u00f3 quy tr\u00ecnh\/ HDCV v\u00e0 c\u00f3 k\u1ebf ho\u1ea1ch l\u1eadp quy tr\u00ecnh\/HDCV \u0111\u01b0\u1ee3c duy\u1ec7t, th\u1ef1c hi\u1ec7n l\u1eadp theo \u0111\u00fang k\u1ebf ho\u1ea1ch<\/p>\n

+ R\u00e0 so\u00e1t ch\u1ec9nh s\u1eeda v\u00e0 ban h\u00e0nh c\u00e1c quy tr\u00ecnh, ch\u00ednh s\u00e1ch, quy \u0111\u1ecbnh, h\u01b0\u1edbng d\u1eabn c\u00f4ng vi\u1ec7c \u0111\u1ec3 c\u1ea5p d\u01b0\u1edbi th\u1ef1c hi\u1ec7n tu\u00e2n th\u1ee7<\/p>\n

+ \u0110\u00e0o t\u1ea1o, h\u01b0\u1edbng d\u1eabn v\u00e0 gi\u00e1m s\u00e1t nh\u00e2n vi\u00ean tu\u00e2n th\u1ee7 quy tr\u00ecnh, quy \u0111\u1ecbnh, h\u01b0\u1edbng d\u1eabn c\u00f4ng vi\u1ec7c<\/p>\n

– \u0110\u1ea3m b\u1ea3o c\u1ea5p \u0111\u1ed9 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111\u1ea1t c\u1ea5p \u0111\u1ed9 m\u01a1 \u01b0\u1edbc. T\u1ef7 l\u1ec7 tu\u00e2n th\u1ee7 \u2265 95% v\u00e0 5% kh\u00f4ng tu\u00e2n th\u1ee7 \u0111\u1ea3m b\u1ea3o kh\u00f4ng t\u00e1i di\u1ec5n<\/p>\n

+ C\u1ea5p qu\u1ea3n l\u00fd ch\u1ecbu tr\u00e1ch nhi\u1ec7m n\u0103ng l\u1ef1c c\u1ee7a nh\u00e2n vi\u00ean, gi\u00e1m s\u00e1t tu\u00e2n th\u1ee7 nh\u00e2n vi\u00ean v\u00e0 n\u1ebfu nh\u00e2n vi\u00ean kh\u00f4ng tu\u00e2n th\u1ee7 th\u00ec c\u1ea5p qu\u1ea3n l\u00fd s\u1ebd li\u00ean \u0111\u1edbi ch\u1ecbu tr\u00e1ch nhi\u1ec7m<\/p>\n

– X\u00e2y d\u1ef1ng \u0111\u1ed9i ng\u0169 k\u1ebf th\u1eeba v\u00e0 ph\u00e1t tri\u1ec3n THP Family Pool<\/p>\n

+ Thi\u1ebft l\u1eadp IDP v\u00e0 \u0111\u00e0o t\u1ea1o ph\u00e1t tri\u1ec3n nh\u00e2n vi\u00ean theo IDP \u0111\u01b0\u1ee3c duy\u1ec7t<\/p>\n

+ Ph\u00e1t tri\u1ec3n nh\u00e2n vi\u00ean c\u1ee7a b\u1ed9 ph\u1eadn m\u00ecnh qu\u1ea3n l\u00fd v\u00e0o THP Family Pool \u0111\u1ea3m b\u1ea3o ch\u1ec9 ti\u00eau h\u00e0ng n\u0103m \u0111\u01b0\u1ee3c giao.<\/p>\n

+ \u0110\u1ea3m b\u1ea3o \u1ee9ng vi\u00ean nh\u00e2n s\u1ef1 k\u1ebf th\u1eeba ph\u1ea3i n\u1eafm v\u00e0 v\u1eadn h\u00e0nh \u0111\u01b0\u1ee3c h\u01b0\u1edbng d\u1eabn c\u00f4ng vi\u1ec7c t\u1ea1i v\u1ecb tr\u00ed k\u1ebf th\u1eeba.<\/p>\n

Y\u00eau c\u1ea7u:<\/strong><\/p>\n

S\u1eed d\u1ee5ng th\u00e0nh th\u1ea1o c\u00e1c ph\u1ea7n m\u1ec1m \u1ee9ng d\u1ee5ng cho v\u0103n b\u1ea3n, b\u00e1o c\u00e1o, tr\u00ecnh b\u00e0y, ph\u00e2n t\u00edch, l\u1eadp k\u1ebf ho\u1ea1ch. K\u1ef9 n\u0103ng Excel t\u1ed1t, k\u1ef9 n\u0103ng ph\u00e2n t\u00edch.<\/p>\n

Anh V\u0103n giao ti\u1ebfp<\/p>\n

T\u1ed1i thi\u1ec3u 5 n\u0103m kinh nghi\u1ec7m t\u1ea1i v\u1ecb tr\u00ed t\u01b0\u01a1ng \u0111\u01b0\u01a1ng trong l\u0129nh v\u1ef1c FMCG<\/p>\n

C\u00f3 ki\u1ebfn th\u1ee9c trong h\u1ec7 th\u1ed1ng ph\u00e2n ph\u1ed1i trong ng\u00e0nh FMCG<\/p>\n

C\u00f3 \u00edt nh\u1ea5t 3 n\u0103m kinh nghi\u1ec7m trong vi\u1ec7c \u0111i\u1ec1u h\u00e0nh nh\u00e2n vi\u00ean ngo\u00e0i th\u1ecb tr\u01b0\u1eddng<\/p>\n

K\u1ef9 n\u0103ng giao ti\u1ebfp, tr\u00ecnh b\u00e0y t\u1ed1t<\/p>\n

K\u1ef9 n\u0103ng l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 ra quy\u1ebft \u0111\u1ecbnh<\/p>\n

K\u1ef9 n\u0103ng t\u1ed5 ch\u1ee9c v\u00e0 qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c<\/p>\n

K\u1ef9 n\u0103ng ph\u00e2n t\u00edch v\u00e0 gi\u1ea3 quy\u1ebft v\u1ea5n \u0111\u1ec1<\/p>\n","protected":false},"parent":0,"template":"","_links":{"self":[{"href":"https:\/\/www.thp.com.vn\/tuyen-dung\/wp-json\/wp\/v2\/iwj_job\/23286"}],"collection":[{"href":"https:\/\/www.thp.com.vn\/tuyen-dung\/wp-json\/wp\/v2\/iwj_job"}],"about":[{"href":"https:\/\/www.thp.com.vn\/tuyen-dung\/wp-json\/wp\/v2\/types\/iwj_job"}],"wp:attachment":[{"href":"https:\/\/www.thp.com.vn\/tuyen-dung\/wp-json\/wp\/v2\/media?parent=23286"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}