{"id":24080,"date":"2025-12-05T13:50:38","date_gmt":"2025-12-05T06:50:38","guid":{"rendered":"https:\/\/www.thp.com.vn\/tuyen-dung\/?post_type=iwj_job&p=24080"},"modified":"2025-12-05T13:50:38","modified_gmt":"2025-12-05T06:50:38","slug":"nhan-vien-cntt-ho-tro-nguoi-dung-it-desk-support-executive-4","status":"publish","type":"iwj_job","link":"https:\/\/www.thp.com.vn\/tuyen-dung\/cong-viec\/nhan-vien-cntt-ho-tro-nguoi-dung-it-desk-support-executive-4\/","title":{"rendered":"Nh\u00e2n vi\u00ean CNTT \u2013 H\u1ed7 tr\u1ee3 ng\u01b0\u1eddi d\u00f9ng\/ IT Desk Support Executive"},"content":{"rendered":"

Gi\u00e1 tr\u1ecb thp mang l\u1ea1i<\/h4>\n

5 gi\u00e1 tr\u1ecb m\u00e0 m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c t\u1ea1i THP
\n+ Th\u00e0nh t\u00edch – \u0110am m\u00ea
\n\u2022 Th\u00e0nh t\u00edch c\u1ee7a t\u00f4i \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 c\u00f4ng b\u1eb1ng v\u00e0 r\u00f5 r\u00e0ng, kh\u00f4ng thi\u00ean v\u1ecb
\n\u2022 M\u00f4i tr\u01b0\u1eddng n\u00e0y t\u1ea1o c\u01a1 h\u1ed9i \u0111\u1ec3 t\u00f4i th\u1ef1c hi\u1ec7n nh\u1eefng g\u00ec t\u00f4i \u0111am m\u00ea
\n+ Ph\u00e1t tri\u1ec3n – \u1ea2nh h\u01b0\u1edfng
\n\u2022 T\u00f4i \u0111\u01b0\u1ee3c t\u1ea1o \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 t\u00f4i ph\u00e1t tri\u1ec3n
\n\u2022 T\u00f4i th\u1ea5y c\u00f4ng vi\u1ec7c c\u1ee7a t\u00f4i \u0111\u00f3ng g\u00f3p t\u1ea1o gi\u00e1 tr\u1ecb cho C\u00f4ng ty & \u0111\u1ed3ng \u0111\u1ed9i c\u1ee7a t\u00f4i th\u00e0nh c\u00f4ng
\n+ T\u01b0 duy c\u1ea3i ti\u1ebfn – S\u00e1ng t\u1ea1o
\n\u2022 T\u00f4i \u0111\u01b0\u1ee3c t\u1ea1o \u0111i\u1ec1u ki\u1ec7n s\u00e1ng t\u1ea1o trong vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c
\n\u2022 C\u00f4ng ty tri\u1ec3n khai c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh m\u1edbi mang gi\u00e1 tr\u1ecb \u0111\u1ebfn cho nh\u00e2n vi\u00ean & kh\u00e1ch h\u00e0ng
\n+ V\u0103n h\u00f3a l\u00e0m vi\u1ec7c – X\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7
\n\u2022 V\u0103n h\u00f3a l\u00e0m vi\u1ec7c gi\u1eefa \u0111\u1ed3ng nghi\u1ec7p & c\u1ea5p tr\u00ean h\u00e0nh x\u1eed v\u1edbi nhau & v\u1edbi t\u00f4i theo gi\u00e1 tr\u1ecb C\u1ed1t l\u00f5i C\u00f4ng ty
\n\u2022 T\u1ea1i m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c v\u1edbi \u0111\u1ed3ng nghi\u1ec7p: c\u1edfi m\u1edf, h\u1ee3p t\u00e1c, quan t\u00e2m l\u1eabn nhau
\n+ L\u00e3nh \u0111\u1ea1o – T\u00f4n tr\u1ecdng
\n\u2022 S\u1ebfp l\u1eafng nghe, th\u1ea5u hi\u1ec3u, h\u1ed7 tr\u1ee3 & d\u1eabn d\u1eaft s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a t\u00f4i & \u0111\u1ed3ng \u0111\u1ed9i
\n\u2022 C\u00f4ng ty mu\u1ed1n l\u1eafng nghe \u0111\u1ec3 t\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho t\u00f4i ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c t\u1ed1t h\u01a1n<\/p>\n

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M\u1ee5c \u0111\u00edch c\u00f4ng vi\u1ec7c<\/h4>\n

1. Th\u1ef1c hi\u1ec7n vi\u1ec7c c\u00e0i \u0111\u1eb7t, qu\u1ea3n tr\u1ecb, b\u1ea3o tr\u00ec v\u00e0 n\u00e2ng c\u1ea5p to\u00e0n b\u1ed9 h\u1ea1 t\u1ea7ng k\u1ef9 thu\u1eadt h\u1ec7 th\u1ed1ng c\u00f4ng ngh\u1ec7 th\u00f4ng tin bao g\u1ed3m c\u00e1c thi\u1ebft b\u1ecb cho ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i (kh\u00f4ng bao g\u1ed3m h\u1ec7 th\u1ed1ng truy\u1ec1n th\u00f4ng,Facility, h\u1ec7 th\u1ed1ng s\u1ea3n xu\u1ea5t) \u0111\u01b0\u1ee3c an to\u00e0n v\u00e0 th\u00f4ng su\u1ed1t<\/p>\n

1.1 Th\u1ef1c hi\u1ec7n vi\u1ec7c c\u00e0i \u0111\u1eb7t, qu\u1ea3n tr\u1ecb, b\u1ea3o tr\u00ec v\u00e0 n\u00e2ng c\u1ea5p to\u00e0n b\u1ed9 h\u1ea1 t\u1ea7ng k\u1ef9 thu\u1eadt h\u1ec7 th\u1ed1ng c\u00f4ng ngh\u1ec7 th\u00f4ng tin bao g\u1ed3m c\u00e1c thi\u1ebft b\u1ecb cho ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i (kh\u00f4ng bao g\u1ed3m h\u1ec7 th\u1ed1ng truy\u1ec1n th\u00f4ng,Facility, h\u1ec7 th\u1ed1ng s\u1ea3n xu\u1ea5t) \u0111\u01b0\u1ee3c an to\u00e0n v\u00e0 th\u00f4ng su\u1ed1t<\/p>\n

1.2 Ph\u1ed1i h\u1ee3p tri\u1ec3n khai c\u00f9ng c\u00e1c \u0111\u1ed1i t\u00e1c, IT n\u1ed9i b\u1ed9 \u0111\u1ec3 \u0111\u01b0a c\u00e1c c\u00f4ng ngh\u1ec7 th\u00f4ng tin m\u1edbi v\u00e0o c\u00e1c ho\u1ea1t \u0111\u1ed9ng th\u1ef1c t\u1ebf trong C\u00f4ng ty nh\u1eb1m \u0111\u00e1p \u1ee9ng nhu c\u1ea7u ph\u00e1t tri\u1ec3n trung v\u00e0 d\u00e0i h\u1ea1n c\u1ee7a c\u00f4ng ty, ph\u1ea1m vi bao g\u1ed3m c\u00e1c thi\u1ebft b\u1ecb cho ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i (kh\u00f4ng bao g\u1ed3m h\u1ec7 th\u1ed1ng truy\u1ec1n th\u00f4ng, Facility, h\u1ec7 th\u1ed1ng s\u1ea3n xu\u1ea5t)<\/p>\n

2. Th\u1ef1c hi\u1ec7n vi\u1ec7c v\u1eadn h\u00e0nh c\u00e1c thi\u1ebft b\u1ecb CNTT nh\u1eb1m \u0111\u1ea3m b\u1ea3o s\u1ef1 th\u00f4ng su\u1ed1t trong vi\u1ec7c trao \u0111\u1ed5i th\u00f4ng tin v\u00e0 an to\u00e0n b\u1ea3o m\u1eadt th\u00f4ng tin bao g\u1ed3m c\u00e1c thi\u1ebft b\u1ecb cho ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i (kh\u00f4ng bao g\u1ed3m h\u1ec7 th\u1ed1ng truy\u1ec1n th\u00f4ng,Facility, h\u1ec7 th\u1ed1ng s\u1ea3n xu\u1ea5t<\/p>\n

2.1 Th\u1ef1c hi\u1ec7n vi\u1ec7c c\u1ea5p ph\u00e1t, thu h\u1ed3i, \u0111i\u1ec1u chuy\u1ec3n thi\u1ebft b\u1ecb CNTT v\u00e0 \u0111\u1ec1 xu\u1ea5t ph\u01b0\u01a1ng \u00e1n s\u1eeda ch\u1eefa, n\u00e2ng c\u1ea5p nh\u1eb1m \u0111\u1ea3m b\u1ea3o s\u1ef1 th\u00f4ng su\u1ed1t trong vi\u1ec7c trao \u0111\u1ed5i th\u00f4ng tin v\u00e0 an to\u00e0n b\u1ea3o m\u1eadt th\u00f4ng tin bao g\u1ed3m c\u00e1c thi\u1ebft b\u1ecb cho ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i (kh\u00f4ng bao g\u1ed3m h\u1ec7 th\u1ed1ng truy\u1ec1n th\u00f4ng,Facility, h\u1ec7 th\u1ed1ng s\u1ea3n xu\u1ea5t)<\/p>\n

2.2 R\u00e0 so\u00e1t v\u00e0 th\u1ef1c hi\u1ec7n ph\u00e2n quy\u1ec1n cho ng\u01b0\u1eddi d\u00f9ng theo \u0111\u00fang b\u1ea3ng ma tr\u1eadn ph\u00e2n quy\u1ec1n \u0111\u00e3 duy\u1ec7t nh\u1eb1m \u0111\u1ea3m b\u1ea3o theo \u0111\u00fang quy \u0111\u1ecbnh, ph\u1ea1m vi bao g\u1ed3m c\u00e1c thi\u1ebft b\u1ecb cho ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i (kh\u00f4ng bao g\u1ed3m h\u1ec7 th\u1ed1ng truy\u1ec1n th\u00f4ng,Facility, h\u1ec7 th\u1ed1ng s\u1ea3n xu\u1ea5t), t\u00e0i kho\u1ea3n AD\/Email<\/p>\n

2.3 X\u1eed l\u00fd v\u00e0 kh\u1eafc ph\u1ee5c c\u00e1c s\u1ef1 c\u1ed1 li\u00ean quan \u0111\u1ebfn h\u1ec7 th\u1ed1ng CNTT bao g\u1ed3m c\u00e1c thi\u1ebft b\u1ecb cho ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i (kh\u00f4ng bao g\u1ed3m h\u1ec7 th\u1ed1ng truy\u1ec1n th\u00f4ng,Facility, h\u1ec7 th\u1ed1ng s\u1ea3n xu\u1ea5t) \u0111\u1ea3m b\u1ea3o c\u00e1c s\u1ef1 c\u1ed1 \u0111\u01b0\u1ee3c x\u1eed l\u00fd k\u1ecbp th\u1eddi v\u00e0 ng\u0103n ng\u1eeba t\u00e1i di\u1ec5n<\/p>\n

2.4 Th\u1ef1c hi\u1ec7n c\u00e1c gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd h\u1ec7 th\u1ed1ng b\u1ea3o m\u1eadt, an to\u00e0n c\u00f4ng ngh\u1ec7 th\u00f4ng tin , ph\u00f2ng ng\u1eeba v\u00e0 qu\u1ea3n tr\u1ecb r\u1ee7i ro theo ch\u00ednh s\u00e1ch c\u1ee7a c\u00f4ng ty bao g\u1ed3m c\u00e1c thi\u1ebft b\u1ecb cho ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i (kh\u00f4ng bao g\u1ed3m h\u1ec7 th\u1ed1ng truy\u1ec1n th\u00f4ng,Facility, h\u1ec7 th\u1ed1ng s\u1ea3n xu\u1ea5t)<\/p>\n

2.5 Th\u1ef1c hi\u1ec7n b\u1ea3o tr\u00ec ph\u00f2ng ng\u1eeba MMTB IT \u0111\u1ecbnh k\u1ef3 gi\u00fap ng\u0103n ng\u1eeba, ph\u00e1t hi\u1ec7n, x\u1eed l\u00fd k\u1ecbp th\u1eddi c\u00e1c h\u01b0 h\u1ecfng MMTB IT.<\/p>\n

3. Th\u1ef1c hi\u1ec7n r\u00e0 so\u00e1t, ki\u1ec3m k\u00ea \u0111\u1ecbnh k\u1ef3 v\u1ec1 t\u00e0i s\u1ea3n v\u00e0 t\u00e0i nguy\u00ean CNTT, ph\u00e2n quy\u1ec1n t\u00e0i nguy\u00ean, b\u1ea3n quy\u1ec1n ph\u1ea7n m\u1ec1m bao g\u1ed3m m\u00e1y t\u00ednh, c\u00e1c ph\u1ea7n m\u1ec1m c\u00e0i \u0111\u1eb7t tr\u00ean m\u00e1y t\u00ednh, c\u00e1c thi\u1ebft b\u1ecb cho ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i (kh\u00f4ng bao g\u1ed3m h\u1ec7 th\u1ed1ng truy\u1ec1n th\u00f4ng,Facility, h\u1ec7 th\u1ed1ng s\u1ea3n xu\u1ea5t) \u0111\u1ea3m b\u1ea3o\u00a0 c\u00e1c t\u00e0i s\u1ea3n v\u00e0 t\u00e0i nguy\u00ean CNTT \u0111\u01b0\u1ee3c c\u1ea5p ph\u00e1t \u0111\u00fang quy \u0111\u1ecbnh<\/p>\n

3.1 Th\u1ef1c hi\u1ec7n r\u00e0 so\u00e1t, ki\u1ec3m k\u00ea \u0111\u1ecbnh k\u1ef3 v\u1ec1 t\u00e0i s\u1ea3n v\u00e0 t\u00e0i nguy\u00ean CNTT, ph\u1ea7n c\u1ee9ng, ph\u1ea7n m\u1ec1m bao g\u1ed3m m\u00e1y t\u00ednh, c\u00e1c ph\u1ea7n m\u1ec1m c\u00e0i \u0111\u1eb7t tr\u00ean m\u00e1y t\u00ednh, c\u00e1c thi\u1ebft b\u1ecb cho ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i (kh\u00f4ng bao g\u1ed3m h\u1ec7 th\u1ed1ng truy\u1ec1n th\u00f4ng,Facility, h\u1ec7 th\u1ed1ng s\u1ea3n xu\u1ea5t) \u0111\u1ea3m b\u1ea3o c\u00e1c t\u00e0i s\u1ea3n v\u00e0 t\u00e0i nguy\u00ean CNTT \u0111\u01b0\u1ee3c c\u1ea5p ph\u00e1t \u0111\u00fang quy \u0111\u1ecbnh<\/p>\n

3.2 Th\u1ef1c hi\u1ec7n r\u00e0 so\u00e1t, ki\u1ec3m k\u00ea \u0111\u1ecbnh k\u1ef3 v\u1ec1 h\u1ec7 th\u1ed1ng b\u1ea3n quy\u1ec1n c\u00e1c ph\u1ea7n m\u1ec1m v\u00e0 thi\u1ebft b\u1ecb c\u00f4ng ngh\u1ec7 th\u00f4ng tin cho c\u00f4ng ty bao g\u1ed3m m\u00e1y t\u00ednh, c\u00e1c ph\u1ea7n m\u1ec1m c\u00e0i \u0111\u1eb7t tr\u00ean m\u00e1y t\u00ednh, c\u00e1c thi\u1ebft b\u1ecb cho ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i (kh\u00f4ng bao g\u1ed3m h\u1ec7 th\u1ed1ng truy\u1ec1n th\u00f4ng,Facility, h\u1ec7 th\u1ed1ng s\u1ea3n xu\u1ea5t) nh\u1eb1m gi\u1ea3m thi\u1ec3u r\u1ee7i ro kh\u00f4ng tu\u00e2n th\u1ee7 li\u00ean quan \u0111\u1ebfn s\u1edf h\u1eefu tr\u00ed tu\u1ec7<\/p>\n

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C\u00e1c \u0111i\u1ec1u ki\u1ec7n c\u1ea7n c\u00f3<\/h4>\n

– H\u1ecdc v\u1ea5n: T\u1ed1t nghi\u1ec7p \u0110\u1ea1i h\u1ecdc ho\u1eb7c Cao \u0110\u1eb3ng chuy\u00ean ng\u00e0nh Khoa H\u1ecdc M\u00e1y T\u00ednh.<\/p>\n

– C\u00f3 ki\u1ebfn th\u1ee9c v\u00e0 k\u1ef9 n\u0103ng v\u1ec1 c\u00e0i \u0111\u1ea1t m\u00e1y PC\/Laptop\/printer v\u00e0 c\u00e1c \u1ee9ng d\u1ee5ng li\u00ean quan.<\/p>\n

– K\u1ef9 n\u0103ng ph\u00e2n t\u00edch \u0111\u00e1nh gi\u00e1 v\u00e0 \u0111\u1ec1 xu\u1ea5t c\u1ea5u h\u00ecnh thi\u1ebft b\u1ecb m\u00e1y t\u00ednh ph\u00f9 h\u1ee3p v\u00f3i nhu c\u1ea7u s\u1eed d\u1ee5ng. c\u1ee7a b\u1ed9 ph\u1eadn\/ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i.<\/p>\n

– C\u00f3 k\u1ef9 n\u0103ng x\u1eed l\u00fd s\u1ef1 c\u1ed1 khi c\u00f3 y\u00eau c\u1ea7u t\u1eeb kh\u00e1ch h\u00e0ng\/ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i.<\/p>\n

– \u01afu ti\u00ean c\u00f3 b\u1eb1ng MCSA, MCP, CCNA, ITIL.<\/p>\n

– Ti\u1ebfng Anh giao ti\u1ebfp t\u1ed1t l\u00e0 l\u1ee3i th\u1ebf. Hi\u1ec3u \u0111\u01b0\u1ee3c c\u00e1c thu\u1eadt ng\u1eef chuy\u00ean ng\u00e0nh c\u00f4ng ngh\u1ec7 th\u00f4ng tin.<\/p>\n

– \u00cdt nh\u1ea5t 02 n\u0103m trong ng\u00e0nh IT.<\/p>\n

– K\u1ef9 n\u0103ng giao ti\u1ebfp hi\u1ec7u qu\u1ea3.<\/p>\n

– \u01afu ti\u00ean cho c\u00e1c \u1ee9ng vi\u00ean c\u00f3 kinh nghi\u1ec7m l\u00e0m vi\u1ec7c trong m\u00f4i tr\u01b0\u1eddng t\u1eadp \u0111o\u00e0n \u0111a qu\u1ed1c gia.<\/p>\n","protected":false},"parent":0,"template":"","_links":{"self":[{"href":"https:\/\/www.thp.com.vn\/tuyen-dung\/wp-json\/wp\/v2\/iwj_job\/24080"}],"collection":[{"href":"https:\/\/www.thp.com.vn\/tuyen-dung\/wp-json\/wp\/v2\/iwj_job"}],"about":[{"href":"https:\/\/www.thp.com.vn\/tuyen-dung\/wp-json\/wp\/v2\/types\/iwj_job"}],"wp:attachment":[{"href":"https:\/\/www.thp.com.vn\/tuyen-dung\/wp-json\/wp\/v2\/media?parent=24080"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}